Job Description

The Onsite Maintenance/Customer Service (single or couple) team member provides exceptionally friendly, timely, and efficient support to address maintenance needs during and after business hours. This role requires living onsite to ensure quick response times- efficiency apartment provided. Providing the highest level of hospitality, the team member(s) performs routine maintenance and emergency repairs and strives for the highest level of safety and functionality.

Key Responsibilities:

• Respond promptly to customer needs providing friendly and efficient service.
• Perform routine maintenance and repairs in the campground, villas, and cabins.
• Conduct regular inspections to identify and address potential maintenance issues.
• Ensure all maintenance activities comply with safety standards and regulations.
• Maintain accurate records of maintenance activities, including repairs and inspections.
• Assist in the setup and teardown of events or activities as needed.
• Communicate effectively with Off the Trail management and other team members regarding maintenance needs and updates.
• Maintain a clean and organized work environment.
• Utilize various tools and equipment to perform maintenance tasks.
• Provide support for other departments as needed during emergency situations.
• Participate in training sessions to stay updated on maintenance techniques and safety protocols.
• Other duties as assigned.

Requirements:

• A friendly, upbeat, outgoing personality is a must!
• Previous experience in basic maintenance, HVAC repair, and electrical work required.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and respond to emergencies promptly.
• Knowledge of maintenance procedures and equipment, including mechanical and electrical systems.
• Willingness to work overnight shifts and live onsite.
• Good communication skills and ability to work well with a team.
• Valid driver's license.

Work Environment:

• This is a hospitality position serving vacationers, specialty groups, and off-road enthusiasts.
• This job requires the ability to work outdoors in various weather conditions, including extreme temperatures.
• Must be comfortable working in high places and confined spaces.

Physical Demands:

• Ability to lift and move heavy objects (up to 50 lbs).
• Regularly required to stand and or walk for extended periods.
• Frequently required to reach and grasp with hands, bend, twist, and climb stairs and ladders.

Pay: 12-15 per hour, & onsite housing provided.

Love hospitality and adventure? So do we!
At Off The Trail Vacation Rentals & Campground, we create memorable stays for every type of guest. Whether they’re chasing adventure or seeking relaxation, we thrive on treating guests with custom-fit, top-notch service. With 30+ luxury villas and cozy cabins and 300+ campsites, we offer accommodations to fit all needs. If you’re passionate about delivering exceptional guest experiences in a growing company this is the place for you!
Join our team and be part of the adventure!

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