Job Description

Job Description and Duties

Under the general direction of the Staff Services Manager I (SSM I), the Office Technician (OT) is responsible for providing clerical support and public assistance for the Board. 

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. 

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You will find additional information about the job in the .

Working Conditions

The incumbent works 40 hours per week in an office setting, with artificial lighting and temperature control. Daily access to and ability to use a personal computer and telephone is essential. Sitting and standing requirements are consistent with office work. The incumbent must be able to type at least 40 words per minute and to occasionally move up to 25 lbs. (boxes, large file folders, etc.).

It's a nice office with great people who are professional and fun to work with.

Tons of free parking and even more shopping and food choices nearby.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The Office Technician routinely works with sensitive and confidential information or materials and is expected to maintain the privacy, confidentiality, and discretion due to the nature of the candidate information and examination content at all times. Incumbent must possess at a minimum, the following skills and abilities to support the achievement of the Board’s goals and objectives and maintain good working relationships in a professional manner with staff, management, candidates, stakeholders, governmental agencies, and the public:

• Excellent communication skills (written and verbal), reading comprehension, and interpersonal skills;

• Good judgment in decision making;

• Creativity and flexibility in problem identification and resolution;

• Manage resources effectively;

• Work cooperatively with others as a member of a team;

• Responsive to management needs;

• Maintain speed and accuracy in completing assignments;

• Flexible with interruptions and changes in priorities relative to workload;

• Computer and software program proficiency (business productivity applications); and

• Maintain regular and consistent attendance.

Benefits

B enefit information can be found on the CalHR website and the CalPERS website.

Additional Instructions

If you are using education to meet the minimum qualifications, as specified in the classification specification ( please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.

Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678).

Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Multiple positions may become available.

Electronic Submission:

Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as state on the job vacancy announcement.

U.S Postal Service Mail:

Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery:

Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.

Please note the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have updates to your online application after you have submitted it, please contact JobPostings@dca.ca.gov. For all other questions, regarding your CalHR CalCareer account, you may contact the CalCareer unit at (866)844-8671.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other - Typing Certificate

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